Hi
I was changing the filament in the ultimaker today and as it was feeding through, the filament snapped off just inside the clear plastic tube that guides it to the nozzle.
Apparently it’s relatively easy to sort out, but the clear plastic tube wasn’t coming out and I didn’t want to force it and potentially break something.
Anyone more experienced with 3d printers know how to get this broken filament out?
Is removing the Bowden tube part of the induction? It should need no force if approaching it per instructions (if it feels like it needs force leave it as there are likely other issues)
@Conrad might be there, ask him
Removing the Bowden tube isn’t something that most people should need to do during regular use of the 3D printer so I wasn’t considerign including it in the induction.
It’s generally only necessary as more of a maintenance thing, so something more for the techs to do.
I’m in the space at the moment so I’ll have a look at it now. 
All removed and good to go again.
Looks like the transparent filament’s aged a little and got quite brittle in the process.
Nice one - cheers
That filament is getting too old.
We have had a few issues lately with the filament being breaking and miss behaving. Maybe it’s time to get some new one.
We’re looking to expand the types of printable materials anyway once the risk assessment has been signed off. So we can get a new set of materials that then get kept in resealable bags with silica gel.
Yeah, I did try and push some more of the transparent filament through to clear it but it snapped again so I left it, maybe because it’s the last few loops on the reel.
That stuff it at least 5 years old, it’s been open to humidity and dust and UV, it’s garbage now.
I agree- I struggled with 2 other filaments not sticking to the bed and wasted hours… changing to a newer filament and all was good. most of the stuff there is just junk at this point…