Laser cutter not homing or allowing to move

Discussion
1

Hey all, @lasertechs

I’m getting the following errors with the Trotec - been trying to troubleshoot for a while but nothing changes. The lid is properly closed and I’ve restarted the whole machine and PC countless of times… Thoughts on what is going wrong?

I’ve noticed that the laser is not homing at all upon startup and I can’t move it manually via the touch pad (nor Ruby)

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2

@hernehillier / @chris_slms - I’m guessing you didn’t have any problems when using the laser right?

3

Had the tool control issue you helped sort out; other than that all good.

4

Hi
Can you try the following:

  • Open the front hatch (which you open to get to the honeycomb tray) and re-close it, make sure it’s shut on both sides (sometimes it’s not closed properly)
  • Make sure you’re signed into Tool Control
  • turn off and back on the laser
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5

I didn’t have no issues when I used it today.

6

Tool control interrupts the lid…

7

Ah I didn’t try to open/shut the front hatch, I thought only the top lid had interlock/sensors.
I had to leave so let’s see if the next person has any better success.

And yes I was signed in on the tool control and turned the laser on and off (detected/validated by the software as connecting/being active).

Will likely be back at the laser cutter on Monday, in case no one gets to play with it before then…! Will keep you posted, thanks for the help! :slight_smile:

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8

fyi laser worked fine today

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9

Good to hear, thanks for the update, I guess I was just unlucky!

10

I had exactly that issue recently. The laser wouldn’t home, even after restarting. The front hatch seemed to be properly and firmly closed. As Martyn suggests, opening and very firmly reclosing the front hatch solved it. The latch and sensor could perhaps benefit from a bit of attention and adjustment, but can get by as it is and just have to learn the quirks.

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11

We’ll be servicing the unit soon - so if there’s any sensor issues, it should be caught and resolved then. Great to hear that it’s working again.

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